Convection Steam Oven Persistent Fill Water Tank Message

Cause:

  • Water tank is empty
  • Water tank is not seated fully / properly
  • Mechanical lock damaged
  • Switch holder broken
  • Damaged o-ring or water valve assembly

Core Issue:

  • What happens if the opened hatch and "Fill Water Tank" message on a Convection Steam Oven (CSO) is ignored?
  • Will failure to fill the water tank cause permanent damage to the unit?
  • Fill Water Tank message remains on the display after tank is filled with water
  • "Oh, OH, 0h or 0H" with number message is displayed on the CSO
  • What does "Oh, OH, 0h, or 0H" mean?

Steps to Verify Issue:

If the message to fill the CSO water tank is ignored, the unit's water supply will be depleted and the unit will eventually power off.
  • There is not a default time from when the "Fill Water Tank" message is displayed to when the unit will power off.
  • This auto-off feature is not designed to prevent permanent damage to the unit due to failure to fill the water tank when indicated.
  • A countdown timer displays before the unit powers-off.
    • This timer displays as "0h" followed by a number.
    • The number represents the number of minutes until power-off.
    • Example; "0h14", "0h13", "0h12", etc.
    • NOTE: Do not confuse this with the standard timer or recipe timer; refer to Convection Steam Oven Timer Operation for additional information
  • See also, Convection Steam Oven Fill Water Tank Message

Answer:

If the water tank is full and the message continues to appear or if these steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.

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