CT Electric Cooktop Lock Mode

Core Issue:

  • How to lock or unlock a CT Electric Cooktop?
  • CT Electric Cooktop controls are unresponsive.
  • CTE Cooktop lock icon is red.
  • CT Series Electric Cooktop lock icon is blinking or flashing.
  • CT Model Electric Cooktop does not work when power is first turned on, it is locked.
  • Why does the Electric Cooktop lock itself after a power outage?
  • Can Lock Mode be permanently disabled?

Steps to Verify Issue:


A steady glowing red light within the LOCK KEY indicates the unit is locked. When the unit is powered up for the first time or if there was a power outage, the unit will default to the LOCK MODE. This is normal operation.

To unlock control panel:

  1. Press and hold the LOCK KEY for three seconds.
  2. The unit will beep twice and the light within the LOCK KEY will go out.
  3. The control unit is now in the idle mode.

To lock control panel:

  1. Press and hold the LOCK KEY for three seconds.
  2. The unit will beep three times and the light within the LOCK KEY will illuminate.

If the LOCK will not disable, or if the LOCK KEY is blinking for flashing:

  1. Reset the unit's power at the power supply source.
  2. Once power is restored, unlock the cooktop.
  3. The Lock feature cannot be permanently disabled.

Refer to the product use and care guide for further information.

If these steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.

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