Gas Oven Broil Burner Not Working


  • Defective glow coil igniter
  • Defective bi-metal valve
  • Loose or broken connection between components
  • Defective thermostat
  • No power
  • No gas
  • 18" oven does not have Broil function

Core Issue:

  • What causes a gas oven infrared broiler not to ignite?
  • Broiler is not igniting or ignition is delayed.
  • Gas broil element has no heat, is not heating, does not turn on or is not working.
  • Delayed ignition.
  • Broiler igniter continues to click with or without ignition.

Steps to Verify Issue:

  1. If a gas smell is present, turn off the burner, wait 2 minutes and try to light it again.
  2. Does the preheat indicator come on?
  3. Initial ignition on a new unit can take up to 1 minute for ignition; this is considered normal.
    1. If unit does not light in this time, see Gas Oven Delayed Ignition.
  4. Ensure knobs are in correct location, the 18" oven knob will not have "Broil" on it.
  5. If a gas oven broil burner is not igniting or if a gas odor is present without ignition, discontinue use until repaired.

See Also:

Refer to the product use and care guide for further information.


No further troubleshooting advice is available if the broiler does not light. Contact Factory Certified Service to schedule an appointment for repair. 

Thank you for your request. A Customer Care representative will contact you.

An error occurred. We were unable to submit your request.

Related Questions



Whether you’re shopping for appliances or have questions about those you already own, we’ve got the resources you need. Talk direct to a customer care expert at the Sub-Zero and Wolf service center, or connect with an appliance consultant at an official showroom near you. Get quick answers online, or reach a certified service provider or installer. And much more.

Toll-free (800) 222-7820

Customer Care and Support