Wolf Does Not Operate in One or All Modes

Cause:

  • Power supply issue
  • Control board issue
  • Electrical issue

Core Issue:

  • Wolf appliance does not turn on, does not have power, shut down, or turned off
  • Wolf product will not turn on, power up or start up, no lights and not igniting
  • Why is there no display in the electronic control and key pads are not responsive?
  • Why will the oven not go into cooking mode?
  • Product will not turn on in a cooking mode

Steps to Verify Issue:

  1. Verify proper use of the product.
  2. Ensure the power supply meets specifications, refer to the product installation guide for further installation information.
  3. Verify unit is not in Sabbath mode.
  4. Turn the home circuit breaker to the unit off for 10 seconds then back on again. Retest the unit operation.
  5. Verify unit is not connected to a GFCI. Are any other appliances or outlets not working?
  6. Ensure electrical outlet has power. Plug in a different appliance, extension cord or phone charger to test.
  7. Verify the power cord is securely plugged into electrical outlet. Unplug unit and plug back into outlet.
  8. For Dual Fuel Ranges with more than one oven:
    1. If only one oven is not responding, remove the control knob from the working oven and test in the non-responsive oven.
    2. Remove control knob by pulling straight out.
    3. If the non-responsive oven works with the other control knob, a new control knob is needed.
  9. See also:
Refer to the product use and care guide for further information.

Answer:

If these steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.

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