Skip to main content
E-mail This Answer

Connected Appliance Customer Data Collection

Topics:

  • What data is collected when an owner agrees to connect an appliance?
  • Is there a way to opt out of data collection by the Sub-Zero Group Owner's App?
  • What does Sub-Zero and Wolf do with the data collected?

Answer:

Sub-Zero and Wolf collect product data when a product is connected using the Sub-Zero Group Owner's App.

  • There is no option to opt out of data collection; the only way to avoid data collection is to not connect the product for remote use.
  • Product operational data is collected to use for review if a service incident arises.
  • Sub-Zero and Wolf do not sell or share the data in any way.

See the Connected Appliance Quick Start Guide for help with getting connected.

Related Questions

DID THIS ANSWER YOUR QUESTION?

Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

Ask Your Question

We're standing by with answers

Whether you're shopping for appliances or have questions about those you already own, we've got the resources you need. Talk directly to a customer care expert at the Sub-Zero, Wolf, and Cove service center, or connect with an appliance consultant at an official showroom near you. Get quick answers online, or reach a certified service provider or installer. And much more.

 

Call us at (800) 222-7820