Topics:

• When moving a Sub-Zero, is it better to lay it on its side or its back?
• How long to leave a unit up before turning it back on after moving on side or back?
• Who can help move a Sub-Zero product?
• Which size of appliance dolly to use
• Can you move a Sub-Zero on its side or back?
• How to transport a Sub-Zero

Answer:

• For assistance moving a Sub-Zero product, contact a Factory Certified Installer or a Local Dealer. 
  • Tilting a Sub-Zero unit, even for a short period of time, can shift compressor oils. Oils must be allowed to settle for at least 24 hours before plugging in the unit.
• Remove custom door panels, if possible, to avoid possible damage from moving.
• Remove all interior shelving and drawers to prevent interior damage.
• If moving a used unit, be aware of water collection from the evaporator, in the drain pan, or in the ice maker and other sources. If the unit is tipped, this will spill out.

• If placing a Sub-Zero on its side, lower the side that is to your left when facing the front of the unit.
  • This is due to the placement of the sealed system and other components.
• When using an appliance dolly, be sure the dolly platform extends from one side to the other, side to side.
  • Failure to use a properly sized dolly platform may damage delicate components at the bottom of the unit.
• Sub-Zero does not sell crating or shipping materials to repackage products.

• Compressor oils can shift even if the unit is tilted for a short period of time. It is best to always wait 24 hours, regardless of how long the unit was not in an upright position.
• Always wait 24 hours, regardless if the unit was moved on either side or on its back or tilted to any degree other than upright, even if only for a moment.
  • If unit is turned on right away after moving and does not cool, try turning off for the full 24 hours.
  • If unit does not cool after 24 hours, seek service.
• If the compressor oils are not allowed to settle, the unit may experience cooling problems when turned back on.

• If the compressor or condenser needs to be removed, see Decrease Sub-Zero Height to Move Product.
• Sub-Zero Usable Power Cord Lengths