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Dual Fuel or Induction Range Touch Pad or Control Unresponsive

Topics:

  • Control panel not working
  • Touch pad will not respond
  • Cannot enter information or select modes using control panel
  • Controls unresponsive

Cause:

  • Hands dirty or control panel dirty
  • Defective control panel

Troubleshooting:

  1. Use the pad or tip of the finger and not the fingernail to press the buttons.
    • The touch pads respond to reverse magnetism in a person’s fingertips.
    • Sometimes, if fingertips are very cold, warming the hands before attempting to press buttons will help the touch pad respond to the input.
  2. Make sure hands are clean and dry when using controls.
  3. Make sure control panel is clean and dry
  4. The control panel may need to reboot.
    • Turn the home circuit breaker to the unit off for 30 seconds then back on again.
    • Retest the unit operation.
  5. If these steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.

For information about other products, refer to Wolf Touch Pad or Controls Not Working.

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