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Wolf Touch Pad or Controls Not Working

Topics:

  • No response when pressing buttons on a control panel or touch pad
  • Touch control does not respond
  • Oven, Range, or Cooktop does not work when pushing buttons
  • Wolf product will not change when keys are pressed

Cause:

  • Improper use
  • Unit in Sabbath Mode
  • Problem with control panel or touch pad
  • Unit in lock mode

Troubleshooting:

If a Wolf product control panel or touch pad is not working, use this product-specific information to troubleshoot the issue first.

Ranges:

Cooktops and Module Cooktops:

Ovens:

Microwaves:

Other Appliances:

General Wolf Controls Troubleshooting

  1. Use the pad or tip of the finger and not the fingernail to press the buttons.
    • The touch pads respond to reverse magnetism in a person’s fingertips.
    • Sometimes, if fingertips are very cold, warming the hands before attempting to press buttons will help the touch pad respond to the input.
  2. Make sure hands are clean when using controls.
  3. Make sure unit is not in Sabbath Mode.
  4. The control panel may need to reboot. Turn the circuit breaker off for 30 seconds, then turn it back on, and retry.
  5. See also:
  6. If these steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.

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