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Dispenser Ice Bin Auger Motor Operation

Topics:

  • Will the dispenser auger motor turn if the ice bin is removed?
  • How can the dispenser auger motor be tested?
  • No noise is heard when the ice dispense or bulk ice button is pressed
  • Dispenser auger does not stop spinning
  • Auger will not turn

Steps to Verify Issue:

In 500 and 600 Series units, the dispenser auger motor will not turn with the ice bin removed or the freezer door open.

  • The auger motor will turn with the ice bin removed in Classic (Formerly Built-In) Series units.
  • The auger will not turn if:
    • Freezer door is open.
    • Control panel cable is disconnected.

To test the auger motor:

  1. Verify ice dispenser is not locked.
  2. Verify water dispense feature works.
  3. Make sure ice bin is properly installed and freezer door is closed.
    • Press ice button on the dispenser; the auger motor noise should be audible.
    • Press bulk ice button inside the refrigerator section; the auger motor noise should be audible.
  4. Remove ice bin and press the door switch and ice bin switch if equipped.
    • Press ice button on the dispenser; the auger motor should be visible.
    • Press bulk ice button inside the refrigerator section; the auger motor should be visible.
  5. If the auger motor does not stop spinning:
    • Make sure ice dispenser key on control panel is not stuck.
    • Verify ice bin is installed properly.
    • Cycle unit's power at circuit breaker.
    • See also, Dispenser Auger Assembly Information.
  6. See also, Ice Dispenser Not Working.

Answer:

If the auger motor does not work, or will not stop spinning, no further troubleshooting advise is available. Contact Factory Certified Service to schedule an appointment for repair.

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