- Sealed system issue
- Fan motor problem
- Temperature sensor or temperature control may be faulty
- How to measure a temperature in a refrigerator or freezer
- How to check temperature in a Sub-Zero with no electronic display
- How does a Sub-Zero measure temperature?
- Is the temperature shown on the digital display the actual temperature or something different?
Measure of air temperature is not an accurate measure of how a product is cooling. Food temperature is the proper measurement. In the case below, water or oil is used as the food.
To measure temperatures in a refrigerator or freezer:
- Use a thermometer that is submersible in liquid; a special thermometer is not required. Sub-Zero does not recommend any brand of thermometer.
- In a refrigerator or wine storage unit, put a thermometer in a glass of water covering the thermometer bulb.
- In a freezer, put the thermometer in a glass of oil (vegetable oil or similar) covering the thermometer bulb.
- Place the glass with the thermometer in the middle from front to back and halfway from top to bottom of the compartment.
- Allow 12 hours to reach accurate temperature measurement.
- See also, Refrigerator and Freezer Temperature Settings.
If temperatures remain erratic or are inconsistent with the set points displayed on the control panel in electronic control models, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.
DID THIS ANSWER SOLVE YOUR PROBLEM?
Thank you for your request. A Customer Care representative will contact you.
An error occurred. We were unable to submit your request.
We're standing by with answers
Whether you're shopping for appliances or have questions about those you already own, we've got the resources you need. Talk directly to a customer care expert at the Sub-Zero, Wolf, and Cove service center, or connect with an appliance consultant at an official showroom near you. Get quick answers online, or reach a certified service provider or installer. And much more.
Call us at (800) 222-7820