Steamer Module Will Not Drain


  • Defective or loose wiring
  • Improper input sequence
  • Food particles blocking exits
  • Defective drain valve


  • Steamer Module will not drain
  • Not draining
  • Water in steamer pan

Steps to Verify Issue:

  1. Verify proper input sequence to drain the steamer. See Steamer Module IS15 Drain Operation.
  2. Clear debris from the strainer to allow for proper drainage.

Refer to the product use and care guide for further information.


If these steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.

Thank you for your request. A Customer Care representative will contact you.

An error occurred. We were unable to submit your request.

Related Questions

We're standing by with answers

Whether you're shopping for appliances or have questions about those you already own, we've got the resources you need. Talk directly to a customer care expert at the Sub-Zero, Wolf, and Cove service center, or connect with an appliance consultant at an official showroom near you. Get quick answers online, or reach a certified service provider or installer. And much more.

Call us at (800) 222-7820

Customer Care and Support