- Set oven timer through the connected appliance app
- Timer on Sub-Zero Group Owner's App is not the same as the timer on the oven
- App timer and oven timer do not match
Steps to Verify Issue:
To set the oven timer remotely:
- Tap on the oven on the appliance list to go to the oven dashboard.
- Tap the Timer 1 or Timer 2 tile.
- Scroll to the desired hour and minutes.
- Tap Set Timer. The dashboard updates with the timer countdown.
To update or cancel the timer, complete steps 1-3 above and tap Update Timer or Cancel Timer.
The oven timer can be set, changed, and stopped using the Sub-Zero Group Owner's App.
- The app and the oven may not match exactly.
- A difference of up to 30 seconds is possible as the app updates.
Contact the Sub-Zero and Wolf Customer Care Team at CustomerService@Subzero.com, or call (800) 222-7820, Monday-Friday, 8:00 a.m. - 5:00 p.m. CST.
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