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Sub-Zero Side-by-Side Model Ice Bin Installation


  • How to install ice bin in Classic (formerly Built-In), 500 or 600 Series side-by-side unit
  • Ice bin not sliding all the way back
  • Why is the ice bin not going back in after removing it?
  • Ice drawer is not going in right, how to put it back in
  • Ice bin carriage assembly is crooked, not sliding in and out easily or locked in forward position



To install an ice bin on side-by-side Sub-Zero models:

  1. Look inside the freezer to find the white metal plate the bucket rests on.
    • The plate is about 9" high and almost the full width of the freezer.
    • Sometimes this metal plate is pushed back into the ice bin area.
    • Look back into the area where the ice bin came out of to find the plate.
  2. Pull the white metal plate out until it stops on the rollers it glides on.
  3. Set the rounded back lip of the ice bin on top of the white metal plate so it hangs from it.
  4. Push the bucket back into the opening.
  5. If the bucket sticks in the "out" position, which prevents it from sliding all the way in, hit the front of the bucket to push it in.
    • Hit the bucket firmly enough to loosen it.
    • This will free the carriage assembly.
    • The ice maker arm raises as the bin is removed, and automatically lowers as the drawer is pushed back into place.
  6. If these troubleshooting steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.

Units with an external or internal ice dispenser do not have a carriage (carrier) assembly.

See also, 500 and 600 Ice Bin Carriage Assembly and Removal. Refer to the product Use and Care Guide for further information.


Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

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