Gas Surface Burner Will Not Shut Off

Cause:

  • Gas valve is not closing
  • Supply gas pressure is too high

Topics:

  • Gas burner stays lit
  • Gas burner will not shut off
  • Turning surface burner off does not extinguish flame
  • Griddle, charbroiler, or French top will not shut off

Steps to Verify Issue:

If a Wolf gas burner will not shut off:

  1. Verify burner control knob is not stuck.
  2. If gas burner flame continues, or if a gas odor persists:
    • Turn off gas supply source to unit.
    • Depending on source of issue, a gas company or plumber may be required.

For gas burner clicking, see Gas Surface Burner Clicking.

Refer to the product Installation Guide for further information.

Answer:

If these steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.  

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