My Sub-Zero, Wolf, and Cove Account Information
Topics:
- If a customer cannot see registered products on their My Sub-Zero, Wolf, and Cove account, how is this resolved?
- How does a customer register their products online?
- What does a customer do if they forgot their password, how do they reset their password?
- Can a customer link their Facebook account with their My Sub-Zero, Wolf, and Cove account?
- Troubleshooting My Sub-Zero, Wolf, and Cove account registration issues
- Online product registration
Steps to Verify Issue:
To create a My Sub-Zero, Wolf, and Cove account:
- Go to the Product Registration website.
- Select Create Account.
- Fill out the fields with your information. Asterisks indicate required information.
- Click Submit.
Answer:
A My Sub-Zero, Wolf, and Cove account allows you to register your products online, explore recipes that were created with your Wolf products in mind, connect to your products using the Sub-Zero Group Owner's App, and view videos, use and care manuals, and installation guides for your products.
- Products need to be paired to the Sub-Zero Group Owner's App separately.
- This feature is available only for certain products.
- Refer to Connected Appliance Products and Set Up Connected Appliance for Pairing.
- Passwords are case-sensitive.
- A newsletter is sent to the email address provided automatically. There is an option to opt out of the newsletter once it is received.
- Recipes will be added to the account.
- These are a sample of the many recipes available on the website.
- See Recipes for Wolf Products for more information.
- Videos, use and care manuals, and installation guides will appear on the account after products are registered. This does not apply to products prior to the 600 Series.
- See also, Reset My Sub-Zero.
Contact the Sub-Zero Customer Care Team at CustomerService@Subzero.com, or call (800) 222-7820, Monday-Friday, 8:00 a.m. - 5:00 p.m. CST.
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