- Incorrect model number entered when software updated or board replaced to make unit connect ready
- How to rename the appliance ID in the Sub-Zero Group Owner's App
- Sub-Zero Group Owner's App shows wrong model number, picture, and name
- Change appliance name in the Sub-Zero Group Owner's App
Steps to Verify Issue:
To update the appliance name in the Sub-Zero Group Owner’s App:
- Open Sub-Zero Group Owner’s App.
- Tap the appliance showing the incorrect name.
- Tap the gear in the upper right.
- Tap Name (it appears grayed out).
- Enter an appropriate name for the unit.
- Tap Save.
Contact the Sub-Zero Group Customer Care Team at CustomerService@subzero.com, or call (800) 222-7820, Monday-Friday, 8:00 a.m. - 5:00 p.m. CST.
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