Topics:

• How to install ice bin in Classic (formerly Built-In), 500 or 600 Series side-by-side unit
• Ice bin not sliding all the way back
• Why is the ice bin not going back in after removing it?
• Ice drawer is not going in right, how to put it back in
• Ice bin carriage assembly is crooked, not sliding in and out easily or locked in forward position

Answer:

1. Look inside the freezer to find the white metal plate the bucket rests on.
   • The plate is about 9" high and almost the full width of the freezer.
   • Sometimes this metal plate is pushed back into the ice bin area.
   • Look back into the area where the ice bin came out of to find the plate.
2. Pull the white metal plate out until it stops on the rollers it glides on.
3. Set the rounded back lip of the ice bin on top of the white metal plate so it hangs from it.
   • If the ice bin is damaged or broken, contact a Factory Certified Parts Distributor to order a replacement.
4. Push the bucket back into the opening.
5. If the bucket sticks in the "out" position, which prevents it from sliding all the way in, hit the front of the bucket to push it in.
   • Hit the bucket firmly enough to loosen it.
   • This will free the carriage assembly.
   • The ice maker arm raises as the bin is removed, and automatically lowers as the drawer is pushed back into place. Refer to Sub-Zero Ice Maker Control Arm for further information. 
6. If these troubleshooting steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.

• The ice bin sits on glides that do not pull out when removing the bucket.
• Refer to Dispenser Ice Bucket Installation Issues for more information.