Skip to main content

Microwave Drawer Oven Light Turns On but Fan Motor and Stirrer Motor Do Not Work

Topics:

  • Microwave drawer lights turn on
  • Fan motor and stirrer motor do not work, are not responsive
  • No power to fan motor or stirrer motor in MD model

Cause:

  • Metal key/power supply unit
  • LCD board
  • Relay (RY1) common (OL)
  • Relay (RY3) stirrer motor
  • Relay (RY4) fan
  • Secondary interlock system
  • Primary or door sensing switch
  • Short or opened wiring
  • Short in power cord
  • Wrong operation

Troubleshooting:

If the light in a Microwave Oven turns on, but the fan motor and stirrer motor do not work:

  1. Ensure there is power to the product.
  2. Try a second outlet if possible.
  3. Turn the home circuit breaker to the unit off for 30 seconds then back on again.
  4. Retest the unit operation.

Answer:

If these steps do not resolve the issue, no further customer troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.

DID THIS ANSWER YOUR QUESTION?

Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

Related Questions 

We're standing by with answers

Whether you're shopping for appliances or have questions about those you already own, we've got the resources you need. Talk directly to a customer care expert at the Sub-Zero, Wolf, and Cove service center, or connect with an appliance consultant at an official showroom near you. Get quick answers online, or reach a certified service provider or installer. And much more.

 

Call us at (800) 222-7820