Drain Tube Clogged


  • Water in refrigerator under crisper drawers
  • Sub-Zero drain tube clogged
  • Water not draining out of the refrigerator or freezer
  • Drain tube requires frequent cleaning

Steps to Verify Issue:

  1. Verify unit temperatures. See Refrigerator and Freezer Temperature Settings for details.
  2. Clean the Condenser if it has not been done in the past 6 to 12 months.
  3. Verify the door is shut tightly.

Refer to the product Use and Care Guide for further information.


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