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Sub-Zero Serial Tag Locations



Serial Tag Information:

The serial tag, labeled as the rating plate in the diagrams below, shows the following:

  • Model Number
  • Serial Number
  • Manufacture Date
  • Refrigerant Charge (Sub-Zero only)
  • Total Amps
  • Refrigerant Type (Sub-Zero only)

App Information:

If a product is connected using the Sub-Zero Group Owner's App, the serial number is accessible within the app.

For most appliances, the unit cannot be paired using the serial number. Instead, a PIN appears on the unit screen during the pairing process.

Sub-Zero Full-Size Refrigeration Serial Tag Location

Classic (BI, CL), 600, 500, and 200/300 Series

Combination models:

  • Over/Under: Inside the refrigerator door near the top door hinge.
  • Side-by-Side: inside the freezer door near the top door hinge.
  • Classic (BI, CL) French Door: inside the left-hand door near the top door hinge.

All Refrigerator and All Freezer models:

  • Inside the door near the top door hinge.

Designer Column (IC, DEC)

  • Inside the middle drawer near the drawer guide opposite the hinge.
  • DEC Refrigerator models have four drawers. The rating plate is behind the middle two drawers near the drawer guide opposite the hinge.

Designer Tall (IT, DET), Designer Drawer (ID), and 700 Series 

  • Inside the cabinet to the left of the upper drawer.

Professional (PRO) Series

  • PRO3650: Inside the cabinet to the left of the freezer drawer.
  • PRO4850 and 648PRO: Inside the cabinet to the left of the upper freezer drawer.

Sub-Zero Wine Storage Serial Tag Location

315W Wine Storage

  • On the compartment divider, directly behind the kickplate.

UW-24 Wine Storage, BW-30, and 400 Series

  • May be on the ceiling inside the unit or on the underside of the control panel.

Designer (IW) Wine Storage

  • On the handle-side wall, directly below the control panel.

Sub-Zero Undercounter Serial Tag Location

DEU Designer Undercounter

  • Inside the cabinet on the ceiling, near the left side of the unit.

Undercounter Refrigerators

  • Inside the cabinet, in the upper left area of the unit.

Undercounter Ice Makers (UC-15I, 315I, 506, 235)

  • Inside on the left side wall of the unit. 
  • For older models, the tag may be on the right side wall.

Designer Drawer (ID)

  • Inside the cabinet to the left of the upper drawer.

Wolf and Cove:

Troubleshooting Resources:

If these steps do not resolve the issue, no further troubleshooting advice is available. Contact the Sub-Zero Customer Care Team at [email protected] or call (800) 222-7820, Monday-Friday, 7:00 a.m. - 7:00 p.m. CST. 


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