Electrical Shock When Touching Appliance


  • Installation issue
  • Product is not properly grounded


  • Electrical shock from touching appliance
  • Sub-Zero or Wolf gives a shock every time handle is touched
  • Appliance shocks when touched

Steps to Verify Issue:

If a Sub-Zero or Wolf appliance is causing an electrical shock when touched:
  1. Check for error codes or messages displayed on the control panel; address individually.
  2. Verify unit is correctly wired and connected to properly sized dedicate power supply source.
  3. Ensure unit is properly grounded.
  4. For installation related issues, an electrician may be required.
  5. If shock continues, avoid touching the appliance until repaired.
Refer to the appropriate Sub-Zero Installation Guide or Wolf Installation Guide for further information.


If these steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.

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