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Sub-Zero Group Owner's App Mobile Device Offline

Topics:

  • Does cellular internet or Wi-Fi connection work with the Sub-Zero Group Owner's App?
  • Mobile device not connected to the internet

Troubleshooting:

  1. Verify that your mobile device has a Wi-Fi or cellular internet connection.
  2. Reboot your Wi-Fi router by turning it off and back on again or unplugging it and plugging it back in

Contact the Sub-Zero, Wolf, and Cove Customer Care Team at CustomerService@Subzero.com, or call (800) 222-7820, Monday-Friday, 7:00 a.m. - 7:00 p.m. CST. 

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Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

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Call us at (800) 222-7820