Sub-Zero Group Owner's App - Check the Wireless Security
Cause:
- Requested update for security
Topics:
- Sub-Zero Group Owner's App troubleshooting check the wireless security
- How to check the wireless security for the connected appliance app
- Connected appliance home wireless connectivity troubleshooting
- Insufficient Wi-Fi security
Steps to Verify Issue:
- Refer to the troubleshooting steps in Connected Appliance Connectivity Troubleshooting for any connectivity issue, including not connecting to Wi-Fi.
- Wi-Fi passwords are often case-sensitive. Try retyping the Wi-Fi password.
- If the password window has a feature to show the password as it is typed, try retyping the password with that feature turned on.
- Verify the Wi-Fi security is supported:
- The following Wi-Fi security is supported:
- WPA (PSK)
- WPA2_Personal (PSK)
- The following security is not supported:
- Open
- WEP
- WPS
- WPS is not available for AP-Mode Registration.
- The following Wi-Fi security is supported:
See also, Connected Appliance Terminology.
Answer:
Contact the Sub-Zero Customer Care Team for further assistance at (800) 222-7820, Monday-Friday, 8:00 a.m. - 5:00 p.m. CST.
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