Skip to main content

Connected Appliance Terminology

Topics:

Answer:

Use the following chart for definitions to common terms used for connecting appliances to the Sub-Zero Group Owner's App.

  • The unit must be connected to the home Wi-Fi in order to use the Owner's App and the connected features.
  • The unit does not need to be connected to Wi-Fi if the Owner's App will not be used.

Term

Definition

Cloud Service

Passes data over the internet from the appliance to Sub-Zero Group, Inc.

Connect Capable

An appliance that when retrofitted with a combination of a new control board, a connected module, and new software, can connect to the Sub-Zero Group Owner's App to control some functions of the product.

Connect Ready

An appliance manufactured ready to connect to the Sub-Zero Group Owner's App to control some functions of the product. See also, Sub-Zero, Wolf, and Cove Connected Ready Appliances.

Connected

An appliance connected by wireless Internet connection via Bluetooth technology that connects the appliance to Sub-Zero servers in the cloud to transmit data back to Sub-Zero for service and diagnostic assistance.

Connected Module

  • Device that allows an appliance that is not connect-capable to be connected.
  • Ships installed with connect-ready products.
  • A small electronic device used to transmit and/or receive wireless signals between two devices; in this case an appliance and either a phone, computer or electronic tablet.
Connectivity KitThe modification of an appliance to bring it up to standards required to connect the appliance. Typically a software update. Parts included in connectivity kits vary by product.

Mobile Phone Application

Modem

  • Box from your ISP that connects to the Internet.
  • It connects to the phone line or the coaxial cable or whatever physical line you have.
  • It normally has at least an Ethernet connection and sometimes a USB as well.

Puma Device

See Connected Module.

RetrofitSee Connectivity Kit.

Router

Box that connects to the modem and allows multiple devices to use that Internet connection at the same time. It also lets the devices connect to each other. Can be wired, wireless, or both.

Service Set IDentifier (SSID)

A name assigned to a Wi-Fi or wireless network. Devices in the network use this name to communicate over Wi-Fi. Use a Web browser to manually change the SSID and password in the device's configuration settings.

Wireless Access Point (WAP)

Attaches to a router and allows Wi-Fi connections to the network.

Wireless Appliance Module

See Connected Module.

Wi-Fi Protected Access (WPA)

Security standard for uses of computing devices equipped with wireless Internet connections.

DID THIS ANSWER YOUR QUESTION?

Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

Ask Your Question

We're standing by with answers

Whether you're shopping for appliances or have questions about those you already own, we've got the resources you need. Talk directly to a customer care expert at the Sub-Zero, Wolf, and Cove service center, or connect with an appliance consultant at an official showroom near you. Get quick answers online, or reach a certified service provider or installer. And much more.

 

Call us at (800) 222-7820