Defrost Food in a Convection Steam Oven (Touch Control)


  • Can the Convection Steam Oven (CSO) defrost food?
  • What mode should be used to defrost meat in a CSO starting with serial #13543126?
  • How to defrost food with the touch control CSO

Steps to Verify Issue:

The Steam mode is great for defrosting frozen foods. Both wire racks may be used, and the solid pan should be used to catch any drips from the foods as they defrost.

  1. Place the frozen foods on the wire racks set on position 2 and 3.
  2. Place the solid steam oven pan on rack position 1.
  3. Turn the oven to Steam mode at 90°.
  4. Check foods after 15 minutes. Continue defrosting if necessary.


Using a low steam temperature of 90°F, the steam mode provides the ideal way to defrost foods quickly, easily, and with better results than a microwave.

Refer to the product Use and Care guide for further information.

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