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Microwave Drawer Does Not Open or Close


  • Metal key/power supply unit
  • LCD board
  • Switching power supply
  • Primary or door sensing switch
  • Short or opened wiring
  • Wrong operation
  • Low voltage
  • Drawer motor


  • Microwave drawer does not work
  • Microwave drawer is not functional or operational, not responding
  • No power to microwave drawer or microwave drawer does not turn open
  • Microwave drawer dead or no power to microwave drawer

Steps to Verify Issue:

If Microwave Oven drawer does not open:

  1. Verify there is power to the product.
  2. Try a second outlet if possible.
  3. Turn the home circuit breaker to the unit off for 30 seconds then back on again.
  4. Retest the unit operation.
  5. If these troubleshooting steps do not resolve the issue, service is necessary to expertly diagnose and repair the product. Contact Factory Certified Service to schedule an appointment for repair.

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