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Drawer Microwave Does Not Open or Close and Controls Not Responsive

Cause:

  • Metal key/power supply unit
  • LCD board
  • Switching power supply
  • Primary or door sensing switch
  • Short or opened wiring
  • Wrong operation
  • Low voltage
  • Drawer motor

Topics:

  • Drawer Microwave does not work
  • Drawer Microwave is not functional or operational, not responding
  • No power to Drawer Microwave or drawer does not turn on
  • Drawer Microwave dead or no power to Drawer Microwave
  • Drawer Microwave does not respond when pressing the open or close button or key.

Steps to Verify Issue:

If Microwave Oven drawer does not open:

  1. Verify there is power to the product.
  2. Try a second outlet if possible.
  3. Turn the home circuit breaker to the unit off for 30 seconds then back on again.
  4. Retest the unit operation.
  5. If these troubleshooting steps do not resolve the issue, service is necessary to expertly diagnose and repair the product. Contact Factory Certified Service to schedule an appointment for repair.

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