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Microwave Drawer Oven Begins Defrost but Food Is Not Defrosted Well

Topics:

  • Defrost mode malfuction
  • Microwave Drawer Oven defrost does not work

Cause:

  • Metal key/power supply unit
  • Defrost
  • Wrong operation

Troubleshooting:

If the Microwave Oven begins defrost but produces uneven heating:

  1. Ensure the Defrost mode is set correctly. Refer to the product use and care guide for further information.
  2. Try a second outlet if possible.
  3. Turn the home circuit breaker to the unit off for 30 seconds then back on again.
  4. Retest the unit operation.

Answer:

If these steps do not resolve the issue, no further customer troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.

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Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

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