E-mail This Answer
Email Sent! Send Another?

Microwave Drawer Oven Does Not Begin Cook Cycle when START Pad Is Touched

Cause:

  • Metal key/power supply unit
  • Relay (RY2) micro
  • Magnetron
  • Primary or door sensing switch
  • Power transformer
  • HV rectifier assembly
  • High voltage capacitor
  • Short or opened wiring
  • Low voltage

Topics:

  • Keypad does not relay commands
  • START pad control malfuncation

Steps to Verify Issue:

If the Microwave Oven does not begin cooking when the START button is pushed:

  1. Ensure there is power to the product.
  2. Try a second outlet if possible.
  3. Ensure the cook cycle is set correctly. Refer to the product use and care guide for further information.
  4. Turn the home circuit breaker to the unit off for 30 seconds then back on again.
  5. Retest the unit operation.

Answer:

If these steps do not resolve the issue, no further customer troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.

Thank you for your request. A Customer Care representative will contact you.

An error occurred. We were unable to submit your request.

Related Questions

We're standing by with answers

Whether you're shopping for appliances or have questions about those you already own, we've got the resources you need. Talk directly to a customer care expert at the Sub-Zero, Wolf, and Cove service center, or connect with an appliance consultant at an official showroom near you. Get quick answers online, or reach a certified service provider or installer. And much more.

Call us at (800) 222-7820

Customer Care and Support