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Gas Cooktop Flame Goes Out When Door or Drawer Opens


  • How to stop flame from going out when cabinet door or drawer is open near a Gas Cooktop?
  • Burner goes out when base cabinet opens
  • Burner reignites when cabinet doors open and close
  • Oven below unit causes flame to go out when door opens


A high quality, tightly sealed cabinet can create a vacuum condition in the area of the burner where the gas and air mix.

  • This normal condition removes the necessary air needed for combustion and the burner could momentarily go out, then immediately reignite.
  • The appliance is equipped with an automatic reignition system to relight the burner when a proper gas and air mixture return.
  • This is not a safety or performance concern.

Consult with the cabinet maker or contractor for more details or contact the Sub-Zero Customer Care Team at [email protected], or call (800) 222-7820, Monday-Friday, 8:00 a.m. - 5:00 p.m. CST.


Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

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