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Steamer Module Will Not Drain


  • Steamer Module will not drain
  • Not draining
  • Water in steamer pan


  • Defective or loose wiring
  • Improper input sequence
  • Food particles blocking exits
  • Defective drain valve


  1. Verify proper input sequence to drain the steamer. See Steamer Module IS15 Drain Operation.
  2. Clear debris from the strainer to allow for proper drainage.

Refer to the product use and care guide for further information.


If these steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.


Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

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