- Water dispenser does not work, does not turn on
- Water dispenser not dispensing water on first use or unit start up
- Touch panel, part number 7028567
Steps to Verify Issue:
- Is the unit a new installation, or has the water dispenser been used heavily recently?
- For first use, start-up, or new installations, refer to Priming the Water Dispenser Tank.
- It is possible that too much water was dispensed in a short period of time and the unit locked the dispenser as a precaution; H2 LO appears on the control panel if this is the case.
- Refer to BI Error code H2 LO for additional information.
- Wait five minutes and press the water key for 60 seconds again.
- Verify that the dispenser is not locked.
- Verify the unit is not in Sabbath mode.
- For French Door models with an internal dispenser, verify the left-hand door light switch is working. If the dispenser works only with the right hand door open, it may be an indication that the left-hand switch is not functioning. See also, Built-In Series Light Switch Replacement.
- See Dispenser Lock Operation.
- See No Dispenser Lock Feature for Model 590, 680, 690 or Built-In Internal Dispenser Models.
- Refer to the product use and care guide for further information on how to unlock the dispenser.
- The water side of the dual water valve may need to be restarted if there is a clicking or grinding noise; cycle the unit's power off then back on again and retry.
- See also:
If these steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.
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