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Odor Outside a Refrigerator


  • How to remove odors or odd smells on the exterior of a refrigerator or freezer?
  • Odor under a refrigerator from pests (rodents, insects, mice, etc.)
  • Bad smell around refrigerator, interior smells fine


  • High refrigerator/freezer temperatures
  • Door seal cracked or torn
  • Service error indicators on the control panel
  • Standing water or other foreign matter in drain pan
  • Clogged drain tubes or standing water on the refrigerator floor
  • Extended power loss


  1. Determine if the odor is coming from the compressor area. See How to Clean the Condenser.
    • A dirty condenser can create additional heat and a musty odor.
  2. Make sure the condenser fan works. If the condenser fan is inoperative, it can create heat and a musty smell.
  3. If the unit was recently installed or the room remodeled, construction in and around the unit can produce odors.
    • Air movement in and around the machine may enhance normal “curing odors” from cabinet panel(s), wood stains, floor sealers, tile grout, or other adhesives.
    • Consult with the contractor if this type of odor persists.
  4. If odor is coming from an area near the bottom of the unit:
    • Remove and Clean the Drain Pan if needed.
    • Check for any rodents or pet problems under the unit.
    • Consult with a local pest control professional or home cleaning service.
    • The unit may need to be removed from the opening to correct, and this would not be a warranty issue.


If these steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair. 


Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

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