Topics:

• How to remove odors or odd smells on the exterior of a refrigerator or freezer?
• Odor under a refrigerator from pests (rodents, insects, mice, etc.)
• Bad smell around refrigerator, interior smells fine

Cause:

• High refrigerator/freezer temperatures
• Door seal cracked or torn
• Service error indicators on the control panel
• Standing water or other foreign matter in drain pan
• Clogged drain tubes or standing water on the refrigerator floor
• Extended power loss

Troubleshooting:

1. Determine if the odor is coming from the compressor area. See How to Clean the Condenser.
   • A dirty condenser can create additional heat and a musty odor.
2. Make sure the condenser fan works. If the condenser fan is inoperative, it can create heat and a musty smell.
3. If the unit was recently installed or the room remodeled, construction in and around the unit can produce odors.
   • Air movement in and around the machine may enhance normal “curing odors” from cabinet panel(s), wood stains, floor sealers, tile grout, or other adhesives.
   • Consult with the contractor if this type of odor persists.
4. If odor is coming from an area near the bottom of the unit:
   • Remove and Clean the Drain Pan if needed.
   • Check for any rodents or pet problems under the unit.
   • Consult with a local pest control professional or home cleaning service.
   • The unit may need to be removed from the opening to correct, and this would not be a warranty issue.

Answer:

If these steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.