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Wolf Gas Surface Burner Will Not Shut Off


  • Gas burner stays lit
  • Gas burner will not shut off
  • Turning surface burner off does not extinguish flame
  • Griddle, charbroiler, or French top will not shut off


  • Gas valve is not closing
  • Supply gas pressure is too high


If a Wolf gas burner will not shut off:

  1. Make sure that burner control knob is not stuck.
  2. If gas burner flame continues, or if a gas odor persists:
    • Turn off gas supply source to unit.
    • Depending on source of issue, a gas company or plumber may be required.
  3. If these steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.  

For gas burner clicking, see Gas Surface Burner Clicking.

Refer to the product Installation Guide for further information.


Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

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