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Module Cooktops (New 2015) Series Error Code E24

Topics:

  • Error E24
  • Module Cooktops E24
  • New Module Cooktop shows E24

Cause:

  • Cap-touch key pad micro internal error (cap-touch error reported three times in 40 seconds)
  • KEY_MICRO_INTERNAL_ERROR

Troubleshooting:

  1. Turn the home circuit breaker to the unit off for 30 seconds then back on again.
  2. Retest the unit operation.
  3. If these steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.

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