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Too Much Ice Production

Topics:

  • Icemaker producing too much ice
  • Ice bucket overflowing with ice
  • Icemaker won't stop making ice
  • Ice falls out of drawer or bin
  • Icemaker makes too much Ice

Steps to Verify Issue:

The icemaker will make 8 cubes of ice every 2-3 hours on average.

  • The ice bucket may take 1-2 days to fill completely.
  • All icemakers can be manually turned off by manually raising the ice level arm (rudder) to the "up" position. Simply removing the ice bucket will not suffice.
  • If the unit is overproducing ice there may be something wrong with this functionality.

If too much ice is produced:

  1. Ensure the icebucket is properly installed.
  2. If available, verify the Max Ice feature is not enabled. Max Ice increases ice production for a 24 hour period.
  3. Ensure icemaker shut-off arm is attached to the icemaker.
  4. Ensure icemaker rudder arm is attached to the shut-off arm.
  5. See also:

Refer to the product use and care guide for further information.

Answer:

If these steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.

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