Too Much Ice Production


  • Icemaker producing too much ice
  • Ice bucket overflowing with ice
  • Icemaker won't stop making ice
  • Ice falls out of drawer or bin
  • Icemaker makes too much Ice

Steps to Verify Issue:

The icemaker will make 8 cubes of ice every 2-3 hours on average.

  • The ice bucket may take 1-2 days to fill completely.
  • All icemakers can be manually turned off by manually raising the ice level arm (rudder) to the "up" position. Simply removing the ice bucket will not suffice.
  • If the unit is overproducing ice there may be something wrong with this functionality.

If too much ice is produced:

  1. Ensure the icebucket is properly installed.
  2. If available, verify the Max Ice feature is not enabled. Max Ice increases ice production for a 24 hour period.
  3. Ensure icemaker shut-off arm is attached to the icemaker.
  4. Ensure icemaker rudder arm is attached to the shut-off arm.
  5. See also:

Refer to the product use and care guide for further information.


If these steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.

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