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Griddle Clicking When In Use


  • Constant or intermittent sparking or clicking on a griddle
  • Griddle clicks when in use
  • Griddle clicking after the griddle has been turned off


  • Use & care issues, such as spill over
  • Unit issues, such as spark module, switch, electrode/igniter, gas supply, thermostat or DSI
  • Installation issues, such as proper wiring and polarity of outlet if constant sparking
  • Faulty griddle thermostat


If a griddle clicks when in use, or after the burner has been turned off:

  1. In a new installation ensure unit's power supply source is to specification
  2. Ensure control knob is not stuck
  3. Remove control knob and reinstall
  4. Push in on the knob and then release, the knob should slightly spring back into place
  5. Reset the unit's power supply at the circuit breaker

Refer to the product installation guide or use and care guide for further information.


If these steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.


Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

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