- Internal water dispenser does not work on a Classic (formerly Built-In) (BI) unit
- No water is coming from the internal water dispenser of a BI product
- What to do if internal water dispenser of a BI model does not work
Steps to Verify Issue:
For Classic (formerly Built-In) (BI) units when an internal water dispenser does not dispense:
- If the water filter replacement icon appears, replace the water filter. See Classic Water Filter Replacement Indicator On.
- For first use, start-up, new installations, or if the filter was recently replaced, refer to Priming the Water Dispenser Tank. Prime the water tank in any of these situations.
- It is possible too much water dispensed in a short period of time, and the unit locked the dispenser as a precaution.
- H2 LO appears on the control panel if this is the case. Refer to Classic (Formerly Built-In) Error Code H2 LO for additional information.
- Wait five minutes and press the water key for 60 seconds again.
- Verify the dispenser is not locked. See Dispenser Lock Operation for unlock instructions.
- Verify the unit is not in Sabbath mode. The water dispenser is disabled while Sabbath mode is active.
- French door models with an internal dispenser ONLY: Verify the left-hand door light switch is working.
- If the dispenser works only with the right-hand door open, it may be an indication that the left-hand switch is not working.
- See also, Classic (Formerly Built-In) Series Light Switch Replacement.
- The water side of the dual water valve may need to be restarted if there is a clicking or grinding noise. Turn the power off at the unit on/off button then back on again and retry.
- If this is a new installation, confirm water is connected to the unit.
- Verify the water supply is turned on.
- See related topics:
Refer to the product Use and Care Guide for further information.
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