- Airflow issue
- Fan not cycling
- Why is food freezing in the crisper drawer of a Classic (Formerly Built-In) (BI) Series unit?
- Fruits or vegetables freezing in 500 or 600 crisper drawers
- Items in crisper drawer keep freezing even though refrigerator temperature has been raised higher
- At what serial number were the refrigerator drawer fans removed from the BI Series?
- At what temperature range do the refrigerator drawer fans run?
Steps to Verify Issue:
- If error codes appear on the control panel, no further troubleshooting is available. Contact Factory Certified Service to schedule an appointment for repair.
- If there is ice behind the crisper drawer, refer to Ice Behind Crisper Drawer.
- If there is ice or water forming beneath the crisper drawer, refer to Excessive Moisture in Refrigerator.
- Clean the condenser if it has not been done in the past 3-6 months.
- Check the temperature at which the refrigerator is set.
- If the refrigerator temperature is set above 35°F, it may be causing the crisper drawer fans to run excessively.
- Adjust the refrigerator temperature to 34°F and monitor the unit performance.
- See also Refrigerator Too Cold and Drain Tube Cleaning.
Refer to the product use and care guide for further information.
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