- Spill over causing electrical issue
- Burner placement or assembly
- Pot or pan size
- Spark module, switch, electrode, or ignitor not working
- Gas supply insufficient or poor quality
- No electrical power to the unit
- Ignitor is dirty
- Damaged regulator
- Poor ignition, no ignition of gas burner
- Gas burner does not ignite
- Gas surface burner does not light
- Burners will not ignite on their own but can be lit manually
- No power to gas surface burner
- Surface burner or ignitor does not click when turned on
Steps to Verify Issue:
If the unit is not lighting:
- If new, confirm unit is using the correct gas type.
- Make sure power is supplied to the unit. The ignitors are electric and will not spark or click without power.
- Verify aluminum foil is not being used to line the burner pan. Refer to Burner Pan or Pressed Steel Top Liner for more information.
- Turn off power to the unit.
- Leave the power off for at least 30 seconds.
- Turn on the power and retest the unit operation.
- If the burner is clicking but not lighting, see Gas Burner Clicking for possible solutions.
- If these troubleshooting steps do not resolve the issue, service is necessary to expertly diagnose and repair the product. Contact Factory Certified Service to schedule an appointment for repair.
- If the burner does not work on simmer setting, follow these same troubleshooting steps.
- For additional information, refer to:
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